Cotenae Jewelry Care & After-Service Guide

 

Cotenae jewelry is crafted from 925 sterling silver or high-quality brass materials.
Due to the nature of these metals, exposure to moisture, sweat, or perfume may cause discoloration.
After wearing, please gently wipe your jewelry with a soft cloth before storing it.

Sterling silver (925) may naturally tarnish over time.
If this occurs, polish it gently with a silver cleaning cloth.
If the color does not return after cleaning, please contact us.
We offer replating or professional cleaning services to restore its original shine.

After-Service (A/S)

 

  • Sterling Silver 925: Free polishing and minor repairs within 6 months of purchase

  • Brass / Gold-Plated Items: Replating and repair services are available for a small fee.

    Cotenae Official Contact

    Instagram / TikTok: @cotenae_
    Email: cotenae.com@gmail.com